CIICPD 2023

Peer review: Mario De Martino, Doris Fetscher, Martina Gaisch, Susanne Klein, Jan Kotík, Maurizio Pompella, Victoria Rammer, Dagmar Sieglová, Vladimíra Soukupová

Independent scientific review: Prof. Emanuele Isidori, Ph.D. Prof. RNDr. Luděk Sýkora, Ph.D.

List of authors: Riikka Ala-Sankila Mario De Martino Antonio Fasano Doris Fetscher Martina Gaisch Susanne Klein Jan Kotík Miluše Löffelmannová Maurizio Pompella Victoria Rammer Dagmar Sieglová Vladimíra Soukupová Lenka Stejskalová Anne Vuokila

T he project “Critical Incidents in Intercultural Communication and Promoting Diversity” is co-funded with the support of the European Union under the programme “Erasmus+”, project registration number: 2020-1-CZ01-KA203-078355. The document reflects only the authors ’ view. The National Agency and the European Commission are not responsible for any use that may be made of the information it contains.

Emerging Research on Critical Incidents in Europe: A multidisciplinary approach Publisher: Škoda Auto University Na Karmeli 1457, 293 01 Mladá Boleslav, Czechia Editor: Mgr. Dagmar Sieglová, MSEd., Ph.D. Book & cover layout: Eva Rozkotová Publishers ISBN

978-80-7654-064-4 (Print) 978-80-7654-063-7 (Online)

Available online at: https://cld.bz/6QHonGt Copyright © 2023 by Škoda Auto University Copyright © 2023 by authors of the papers