Sustainable Solutions for SCM

Figure 3.1 Bredrup’s performance management model [6] In a similar way the holistic approach of Spangenberg consists of the five phases of performance: planning, design, managing performance and improvement, reviewing performance and rewarding performance (see Figure 3.2). Spangenberg organises them into three different levels: organisations, processes or functions and teams or individuals. On each level, different and interconnecting elements are assigned [49].

Figure 3.2 Spangenberg’s performance management model [49] The learnings from the above presented overview of existing literature on performance measurement and management and its interpretation are: Performance consists of many dimensions according to the focal company and its environment, which have to be integrated in the PMMS.

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