SAVS/TACR THE LEVEL OF DIGITALIZATION

16) Have you been in office in the last 12 months? If so, why?

Please provide details ………

17) What public services do you think should be online or what services would help you the most if they were online? Please indicate how important you personally consider the following servic- es to work online: 1 2 3 4 very important important less important unimportant/unnecessary

Degree of Importance

Service/e-Government Tool

Personal documents online – processing or renewal of an identity card, pass- port; driving license; professional cards; duplicates of personal documents; Digital electronic identity – verification of documents stored in online data files (e.g. verification of contracts; proof of diploma, etc.) Death – online death certificate ; selection, settlement, payment of the grave site; fees from grave sites, Marriage or registered partnership announcements in the registers’ public administration Pension – settlement of old-age/invalidity/orphan‘s or widow‘s pension; active retirement assistance and support Carer’s allowance – submission of an application for the provision of support for a disabled person (for a close person, social care assistant, social service provider) Moving – registration of a new address; waste collection, including online no- tification of a new address to other institutions (financial office, school, doctor, post office, electricity and gas utilities ...); removing one’s self from the original local authority and public service providers Unemployment registration ; online calculations of unemployment benefit entitlements; active counselling service when looking for a job/about existing benefits/when refusing a benefit to a citizen; job search certificate; documents necessary for applications for unemployment benefits; automatic sending of job offers corresponding to the citizen‘s profile Legislation online – available free of charge the full text of applicable laws, decrees, and other relevant legislation (invalid versions see e.g. ASPI system or www.sbirka.cz)

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